Privacy Policy

Last Updated: September 30, 2026

1. Introduction

We respect your privacy and are committed to protecting the personal information you provide when using our website.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your personal information.

By using our website, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

We collect only the information that is necessary to provide and respond to your enquiries.

Information Provided Through Our Contact Form

When you contact us through our website’s contact form, we may collect:

Your name
Your email address
The information you voluntarily include in your message

The information submitted through the contact form is sent to us by email so that we can review and respond to your enquiry.

We do not intentionally collect sensitive personal information through our contact form.

3. How We Use Your Information

The information you provide may be used to:

Respond to your enquiries or requests.
Communicate with you regarding your enquiry.
Provide information about our services when requested.
Improve our website and services.
Maintain website security and prevent misuse.
Comply with applicable legal or regulatory requirements.

We do not use the information submitted through our contact form for unrelated purposes without appropriate consent or a lawful basis.

4. Email Communication

When you submit information through our contact form, your name, email address, and message may be delivered to our designated email account.

We may retain this information in our email system for as long as reasonably necessary to respond to your enquiry, maintain business records, resolve disputes, or meet legal and administrative requirements.

5. Cookies

Our website may use cookies or similar technologies that are necessary for the website to function properly.

Cookies may help us:

Maintain website functionality.
Remember certain preferences.
Improve website performance.
Understand general website usage, where applicable.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

If our website uses third-party analytics, advertising, or other tracking technologies in the future, this Privacy Policy may be updated accordingly.

6. Third-Party Services

Our website may use third-party services to support hosting, security, website functionality, analytics, email delivery, or other technical operations.

Where applicable, these third-party service providers may process limited information necessary to provide their services.

We encourage you to review the privacy policies of relevant third-party services for information about how they handle data.

7. How We Protect Your Information

We take reasonable technical and organizational measures to protect the information we receive from unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Information submitted through our contact form may be retained in our email records for as long as necessary to respond to your enquiry, maintain appropriate business records, comply with legal obligations, or protect our legitimate interests.

When information is no longer required, we may securely delete or dispose of it where appropriate.

9. Sharing of Personal Information

We do not sell, rent, or trade your personal information to third parties.

We may disclose information when necessary:

To provide website-related services.
To trusted service providers who assist in operating our website.
To comply with applicable laws, regulations, or legal processes.
To protect our rights, property, website, or users.
To prevent fraud, security issues, or misuse of our services.

10. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

Request access to personal information we hold about you.
Request correction of inaccurate information.
Request deletion of your personal information where legally permitted.
Withdraw consent where processing is based on consent.
Ask questions about how your information is collected and used.

To make a privacy-related request, please contact us using the contact details provided below.

We may need to verify your identity before processing certain requests.

11. Children’s Privacy

Our website is not intentionally designed to collect personal information from children.

We do not knowingly collect personal information from children without appropriate consent where such consent is required by applicable law.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

12. External Links

Our website may contain links to other websites or third-party services.

We are not responsible for the privacy practices, content, or security of external websites. We recommend reviewing the privacy policy of any third-party website you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, technology, or applicable legal requirements.

Any updates will be published on this page, along with the revised “Last Updated” date.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Email: admin@redmed.co.in
Website: www.redmed.co.in